Manager, Business Intelligence and Analytics - Community Health Choice
Harris Health System
Location: Houston, Texas
Type: Full Time
Internal Number: 157815
JOB SUMMARY: Manages, directs and organizes, the day-to-day operations of the Analytics staff. Responsible for collection, aggregation, analysis and presentation of decision support tools for Community Health Choice. Responsible for partnering with business departments to ensure required data for deliverables is accessible. Maintains ticket request support system to ensure timely completion of request from business users. Responsible for statistical analysis, reporting, and ad hoc querying of medical, financial and outcome data from various software databases. Reviews, analyzes and evaluates data to determine trends, issues or opportunities for improvement in utilization, financial impact and/or operational systems. Review data looking for outlying volume and/or financial issues. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Responsible for meeting deadlines and managing multiple projects.
1. Education/Specialized Training/Licensure:
BS required in Business, Healthcare Mgmt, Statistics, Mathematics or similar field
2. Work Experience (Years and Area):
5 + years of experience in business performance reporting, data analysis and proactive insights.
Managed Care and Medical claims experience required.
Familiarity with a variety of healthcare data including care coordination, claims, provider, account and call center data.
Demonstrated experience enabling self-service in the business with tools such as Power BI
3. Management Experience (Years and Area):
2+ years of experience leading data development and BI Teams.
4. Software Operated:
Microsoft Office (Word, Excel, Access and Outlook);
Strong Power BI, SQL Skills, SQL Server and Power BI;
Strong knowledge of Microsoft Azure, SSAS and data warehousing
SPECIAL REQUIREMENTS: (Check Applicable Areas)
1. Communication Skills: Above Average Verbal (Heavy Public Contact) Exceptional Verbal (e.g., Public Speaking) Writing /Composing (Correspondence / Reports )
2. Other Skills: Analytical, Mathematics, Statistical, MS Word, MS Excel, MS Access
3. Advanced Education:
Bachelor's Degree Major: BS required in Business, Healthcare Mgmt, Statistics, Mathematics or similar field
4. Work Schedule :Flexible
5. Other Requirements: Strong knowledge of T-SQL, databases and analytics to create meaningful insights from raw data. Requires knowledge of medical terminology and coding, HMO concepts, practices and procedures, as well as financial concepts and statistical analysis. Position also requires advanced technical skills in computer programming, database concepts, statistics and ad hoc query tools (i.e. SQL, Excel, etc.). Ability to work independently.
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.