The Health Information Representative II is responsible for maintenance of the clinical Next Gen Document Management system by scanning and importing documents from the My Fax system, other technologies, or paper records into the appropriate section of an Electronic Health Record( E.H.R ), and transferring CMC data to other health providers and patients as needed.
Sorts incoming scanning from clinics.
Scans and imports incoming clinical documentation into Electronic Health Records in a timely manner.
Sends Documents and or Tasks to PAQ( Provider Approval Queue) to the Provider or Care Team
Health Information Exchange document assignment or reassignment.
Researches and matches unmatched documents to the appropriate provider in the Next Gen Rosetta Tank.
Pulls or Inventories paper charts as requested.
Processes and fulfills Release of Information requests for clinical records.
Close out Referrals as directed.
Direct support of Referral Coordinators: Scanning, Documenting Specialist Appointments, Reviewing Incoming Referral Dept. Faxes / Mail Routing.
Purge inactive files and do annual preparation of shredding of files beyond retention requirements.
Participates in meetings as required
Assists other personal as needed.
Answers telephone, screens calls, takes messages and provides information effectively and efficiently.
Notifies Department Lead or Supervisor of any errors, i.e. Information in E.H.R which does not match a patient’s identity.
Performs other duties as assigned
High school diploma/GED
One (1) year of full-time experience in an electronic health records system, or one (1)
year experience as a medical receptionist, medical assistant, or health care position.
Ability to communicate in Spanish written and verbal is preferred but not required.
Ability to type 35 wpm and perform data entry. Applicant to provide typing certificate
Valid California driver’s license or identification card, proof of insurance and personal transportation if driving.
Knowledge, Skills and Abilities
Ability to work well and concentrate in a busy office setting
Ability to import a variety of data with an outstanding degree of accuracy
Ability to follow directions well without constant supervision
Ability to establish and maintain effective working relationships with patients, employees
and the public
Ability to communicate clearly
Ability to pay close attention detail
Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels).
Must be able to hear on the phone and those who are served in-person, and speak
clearly in order to communicate information to clients and staff.
Must have vision with or without lenses that are adequate to read memos, a
computer screen, personnel forms and clinical and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend,
squat and sit, stand, stoop, crouch, reach, kneel, twist/turn, do fingering and feeling.
Work is performed in clinical records, clinic, and other offices within a clinical setting.