Location Address:3100 East Fletcher Avenue Tampa, Florida 33613
Top Reasons to Work at AdventHealth Tampa
Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
Full Time Day
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
You Will Be Responsible For:
Protects financial standing of the Florida Hospital Tampa Bay Division by appropriately setting up payment arrangements with our uninsured patients (or those who have poor insurance coverage) their representative and arranging payments on deposits due.
Prepares, processes, and follow cases (or application packets) for all patients who request assistance on their hospital accounts to meet requirements for various charity programs, as well as alternative methods of account satisfaction through health care line of credit, state funded programs, etc.
Meets or exceeds upfront collection standards assigned to location of responsibility to ensure we protect financial standing of the hospital. Meets upfront and total collections by staying proactively involved with accounts from pre-registration, registration and until discharge.
Continue to work and stay closely involved with Case Management staff for aid in proper discharge planning and ensuring all financial assessments are clear, updated and thorough to support post-acute care financial needs.
Reviews daily census for all uninsured patients and/or those who have poor insurance coverage to determine intervention needed. Meets with all uninsured patients within 24 hours of admissions by completing a thorough financial assessment to ensure we have screened those patients for county, state and federal programs.
Gathers required financial information by phone or by direct interview in a professional manner, demonstration regard for dignity of all patients and family members.
Works all pending information regarding account disposition and seeks resolution within 30 days.
Maintains current knowledge on all federal, local and state programs in order to determine a payer source for uninsured patients. to state audits for DSH reimbursement.
Adheres to HIPAA regulations by verifying pertinent information to determine caller authorization level receiving information on account.
What You Will Need:
Uses discretion when discussing personnel/patient related issues that are confidential in nature.
Is responsive to ever-changing matrix of hospital needs and acts accordingly.
Typing skills equal to 27 words per minute or more depending upon specific job requirements.
Self-motivator, quick thinker.
Proficiency in performance of basic math functions, capability of communicating professionally with an acceptable use of English and spelling.
EDUCATION AND EXPERIENCE REQUIRED:
High School diploma or equivalent.
Minimum (2) years’ experience in Patient Financial Services Department or work related environment.
One (1) year experience in assisting uninsured patients with community based programs up to including federal, state and local programs for benefits preferred.
Under supervision, makes financial arrangements for patients with no insurance or poor insurance coverage. Collects required deposits from patients and their representatives when there is a financial responsibility due. Assists patients in obtaining financial assistance from federal, local and state agencies and charitable programs when a financial need is indicated.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.