RN Afterhours

Full-time Triage Position

Shift:  The Centralized Call Center covers 4:00p-8:00a (shifts can be 4:00p-12:30a and 8p-8a. 

$2,000 Sign-on Bonus

Benefits:  Cigna Medical/Dental, Vision, Retirement Plan, HSA, FSA, PTO, Paid Holidays

Equipment: Cell phone and laptop provided

POSITION SUMMARY:

Responsible for answering after-hour calls in an effort to facilitate caller access to appropriate level of care.  The RN-CCC functions as a resource and provides support across all affiliates.

KEY REPORTING RELATIONSHIPS:

• Reports to Clinical Manager of the Centralized Call Center or Director of Clinical Services

ESSENTIAL DUTIES:

• Responds to incoming calls in a timely, professional manner and triages (as appropriate) to address and/or support the needs of the caller.
• Coordinates and collaborates with providers, the medical directors, nurses, social workers, chaplains and other professionals to evaluate and address patient needs
• The RN-CCC assesses needs, offers clinical options, as well as referrals, to health care providers, services and community resources using telephone and information system technologies.  
• Promotes wellness and informed decisions by providing general health information, home care advice and/or prevention concepts.
• Telephonically provides skilled nursing coordination of care to patient/family/facility as determined by plan of care (POC).
• Reviews care plan with patient/family and communicates with attending provider for medication and supply ordering. Provides nursing support based on patient/family goals to achieve life closure. Modifies care plan as necessary.
• Utilizes sound nursing judgement and strong assessment skills to perform complex telephone interview and triaging as appropriate.
• Other duties and responsibilities as assigned