The Research Databased Support Coordinator position will serve the Cook County Health (CCH) Office of Programmatic Services & Innovation. Maintains the electronic database management with an emphasis on accuracy of data entered, tracked and analyzed. Leads the efforts in end user training and technical assistance.
· Provides administrative review and verification of electronic and/or paper data submissions for completeness and thoroughness, assuring timely documentation, electronic or paper filing and placement into the CCH Programmatic Services & Innovation que for review, aggregation and submission/reporting.
· Serves as the lead internal quality assurance auditor of the electronic and paper filing/tracking system of CCH program and research data and accompanying email or paper correspondence, in order to meet federal, state, county, municipal and other funder requirements and regulations.
· Obtains and maintains expertise on use of the electronic medical records system (Cerner).
· Provides 'helpdesk' style technical assistance/customer service for any/all end users of the electronic data submission/review system.
· Updates CCH OPSI internet and intranet webpage content.
· Maintains the sponsored research and programs database and the Programmatic Services & Innovation team SharePoint group page in Office 365.
· Provides basic training and ongoing support of new end users of the electronic data submission and review system.
· Creates and maintains electronic and paper document management systems.
· Prepares and generates reports as assigned on the status of sponsored program and research activity within CCH for distribution to system leadership and/or other stakeholders as needed.
· Provides assistance at meetings of the CCH program and/or research teams as needed.
· Participates in Office of Programmatic Services & Innovation staff meetings and other team building activities.
· Works within a team of professionals committed to serving the CCH sponsored programs and research community and patient population with reliable, responsive, high quality service.
· Performs other duties as assigned.
Bachelor's degree from an accredited college or university
Three (3) years of work experience in database management or systems analyst
Prior experience in relational database management
Advanced proficiency using Microsoft Office (Access, Excel, PowerPoint, Word, Outlook)
Bachelor's degree or higher in Systems Management, Business, Non-Profit Operations, Public Health, or related field from an accredited college or university
Five (5) years of database management or systems analyst
Knowledge, Skills, Abilities and Other Characteristics
· Knowledge of database maintenance requirements
· Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
· Strong customer service skills
· Demonstrate analytical and organizational, problem-solving, critical thinking and conflict management/resolution skills
· Demonstrate attention to detail, accuracy and precision
· Ability to prioritize, plan and organize projects and tasks
· Ability to train by presenting concepts and demonstrating tasks
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must :
· Meet the minimum qualifications for the position.
· Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER